2/8/2013 - Latest News! PCEO Message on the West Hawaii Go-Live! CLICK HERE!
2/4/2013 - West Hawaii is Live!! Congratulations!! (memo below)
TO: HHSC-KCH/Kohala EMERGE Project Team
CC: KCH-Kohala Senior Leadership Team
FROM: Alan Ito, Chief Information Officer, Hawaii Health Systems Corporation
RE: Thank you!
DATE: February 4, 2013
It is with sincere gratitude that I wish to thank each of you who serve on the EMERGE Project Team. You have been part of an amazing journey to transform patient care. Your individual and collective efforts today – as KCH and Kohala Hospital have demonstrated a strong Day 1 go-live – are certainly evidence that your hard work and detailed planning is paying off.
Our journey has certainly not been easy, is not perfect, and is not quite over as we continue to learn and manage Command Center issues over the next days ahead. Thank you for remembering that each “issue” represents a patient, a real person on the end of that “ticket” and to treat issues with the utmost of care and priority until fully resolved. I want to commend many of you as you “huddled” today to resolve issues. Your compassion for patients and heightened concern for their safety, in addition to our ability to be efficient and effective was present in conversations. Please maintain this focus!
As we move into system stabilization, post-live support and optimization efforts, we may still continue to experience challenges here and there. I’m fully convinced however, with the diligence, teamwork, patience and true focus on patient care seen demonstrated today – HHSC employees will adopt our new technologies with relative ease and will become “meaningful users” of our enhanced systems because of you!
Latest HHSC Electronic Medical Records (EMR) Update Posted by John Marnell - 09/17/2012
The Integrated Testing Kickoff at Kona Community Hospital on August 27 was just incredible! Facility representatives from the HHSC Maui, Kauai, Oahu and West Hawaii regions and Siemens, totaling over 100, are participating in the 4-week testing effort. The first week provided a great opportunity for the attendees to test, make recommendation, revise integrated testing scenarios and track progress of collaborative efforts. The application teams worked on 700-plus test scenarios and prepared numerous testing modules related to the various departments of our facilities, including emergency department, medical records, admitting, nursing, critical care, finance, radiology, billing, and computerized physician order entry. Overall the kickoff week was a great success.
For this upcoming week, more integrated testing can be expected. At the same time, Dawn Wooten, HHSC Training Coordinator and the Siemens Education Consultants are in the process of developing the education material for the End-User training as the EMR design phase concludes.
The second round of testing, which is scheduled to begin in mid-October will involve more HHSC facility staff from the regions, focused on day-in-a-life scenarios of a patient from admission to treatment, discharge and billing.
In light of the on-going and numerous testing and tracking efforts, Stage 4 is an extremely challenging stage in the EMR implementation. Nonetheless, all of the EMeRGE application team members remain committed and excited in doing what needs to get done to meet the timelines of the EMeRGE Go-Live schedule:
Kona Community Hospital and Kohala Hospital, February 2013
Maui Memorial Medical Center, April 2013
Kauai Veterans Memorial Hospital and Samuel Mahelona Memorial Hospital, May 2013
Kula Hospital and Lanai Community Hospital, June 2013
Maluhia and Kahuku Medical Center, July 2013
Leahi Hospital, August 2013
HHSC has placed the order for the new EMR PCs for West Hawaii. This includes mobile workstations, wall-mounted computers, and portable computers (laptops, tablets, etc.). We are progressing along with the data network upgrades, including running new cabling to enable a more reliable and faster end-user computing experience. HHSC is in the process of gathering the final requirements before ordering the new patient wristbands and employee badges. The employee badges will be used to help staff quickly log in and out of computers, enabling employees to work more efficiently.
Your continued support and participation is very much appreciated.
We invite you to share your feedback about the HHSC EMeRGE project at EMR@hhsc.org. And stay informed about the latest HHSC EMeRGE updates and news via the following links:
Please also keep in mind, a set of frequently asked questions (FAQ’s) is now online. Users have the ability to sort, search, and read these short answers and also submit questions. We hope everyone will take advantage of this useful tool. This web based system can be accessed via the intranet for anyone that is logged into the HHSC network. It can be found at: http://intranet/FAQ/index.asp. As new questions become known, the FAQ will be updated accordingly
HHSC EMeRGE Interim Project Manager