DATE POSTED:  03/27/2024

POSITION TITLE: Corporate IT Security Operations Center Manager


POSITION STATUS: Exempt/Full-Time with Benefits

LOCATION:  Hawaii Health Systems Corporation (HHSC), Corporate, Honolulu, HI

SALARY RANGE: $100,000/year

JOB DUTIES:  The Corporate IT Security Operations Center Manager’s (CITSOCM) primary function is the oversight and ongoing management of the HHSC Information Security Operations Center (SOC). The CITSOCM’s responsibilities include cybersecurity technical systems support, operations, and SOC workforce management in maintaining the confidentiality, integrity, and availability of data within the organization information systems framework. The CITSOCM’s role focuses on the HHSC cybersecurity systems used in protecting HHSC Protected Health Information (PHI), operational IT infrastructure, and business information assets.  The HHSC SOC is located in Leahi Hospital, Honolulu, Hawaii. Takes direction from the Director of IT Security and VP & Chief Information Officer to manage the systems used in meeting the cybersecurity goals of the organization.


A.    IT Security Operations Center 70%

    1. Lead a team of security professionals responsible for monitoring, detecting, and responding to security events in real-time.
    2. Participate with cross-functional teams to design and implement security measures and event monitoring procedures for the organization’s infrastructure, applications, and data.
    3. Manage and maintain security information and event management (SIEM) systems, intrusion detection/prevention systems (IDS/IPS), endpoint protection systems, vulnerability management systems, and other security systems managed by the SOC. This includes platform software updates, application of platform security patches, and administrative oversight of platform operations.
    4. Assist Director of IT Security in monitoring emerging security threats, vulnerabilities, and attack techniques to proactively adjust security defenses and strategies.
    5. Oversee the incident response process, ensuring timely and effective resolution of security incidents and breaches.
    6. Work with Director of IT Security in regular security assessments and penetration testing to identify vulnerabilities and weaknesses in the organization’s systems.
    7. Work closely with the Director of IT Security and Technical Services team to understand the security architecture and deploy effective security solutions.
    8. Work with Technical Services Division and Regional IT staff as needed to help with security systems they manage.
    9. Provide feedback on the feasibility and operational implications of proposed security enhancements.

B. SOC Management 20%

    1. Oversee the day-to-day operations of the SOC, ensuring 24/7 monitoring and response capabilities.
    2. Collaborate with team members to identify, investigate, and resolve security incidents in a timely manner.
    3. Implement and maintain security tools and technologies for monitoring, detection, and response.
    4. Provide training and guidance to the Security Operation Center team to enhance their skills and capabilities.
    5. Stay informed about the latest security trends, threats, and technologies, and share this knowledge with the team.
    6. Generate regular reports on security operations metrics, incident response effectiveness, and key performance indicators.
    7. Maintain comprehensive documentation of incident response activities, security procedures, and configurations.
    8. Provide leadership and mentorship to the security operations team, fostering a culture of continuous learning and professional development.
    9. Maintain comprehensive documentation of incident response activities, security procedures, and configurations.

C. Other Duties 10%

  • Performs other duties as assigned.

THE MINIMUM QUALIFICATION REQUIREMENTS ARE: Applicants must meet all of the following requirements.  Please note that unless specifically indicated, the required education and experiences may not be gained concurrently. In addition, qualifying work experiences are based on a 40-hour work week.

EDUCATION:  A Bachelor’s degree from an accredited university or college in computer science, management information systems, information assurance, or related field. Equivalent combination of education and work experience may substitute.

EXPERIENCE:  Must have all of the following types of experiences listed below

  1. One (1) year experience with requirements and operational procedures pertaining to HIPAA, Privacy, and Confidentiality;
  2. Two (2) years of experience in cybersecurity operations as a SOC analyst or equivalent;
  3. Three (3) years of experience with at least two (2) of the following technologies: antivirus or endpoint protection, vulnerability management, email security, network intrusion protection systems (NIPS), SIEM, SOAR, XDR, or firewalls; and
  4. One (1) year experience in cybersecurity incident response.

CERTIFICATION:  Networking, software development, operating systems and cybersecurity certifications are preferred.



Knowledge of:  Principles and concepts of IT technologies and network topologies; proficient in IT network and application protocols and computer operating systems, common hardware and software components, network components, structured analysis techniques and methods; and practical and logical application of computer equipment and technology to problem solving..

Ability to: Manage and direct workers including the ability to provide counseling and mediation; communicate effectively both orally and in writing; communicate clear expectation to subordinates and motivate them to perform effectively; establish and maintain good working relations with department personnel, staff, vendors, peer, and management; understand and learn a variety of business procedures and processes; develop new approaches and solutions outside of existing theories and principles.


Work to be performed primarily in an HHSC office setting.  Incumbent may be required to attend meetings in the Honolulu office, at locations throughout Oahu and throughout the State of Hawaii, and potentially the mainland United States.  Travel may require occasional overnight stays of one or more days out of town, or out of state.  Light lifting and carrying of papers and books up to fifty pounds will occasionally be required.  Occasionally and on short notice throughout the year incumbent will be required to work long, additional hours in the evenings and on weekends and holidays.

Please provide three (3) professional references (name, job title, employer, work/cell number and email), along with your salary expectation. 

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